Every practitioner with an intraoral scanner sends impressions through their brand's own cloud: 3Shape Communicate, Medit Link, iTero, DS Core… As a result, the technician juggles five portals, five passwords and five different ways to download a file. Centralising digital impressions means making all those orders converge into a single inbox, whatever the scanner they come from.

Why this is the first project to tackle

Order intake is the entry point of your entire production. As long as it stays scattered, every downstream step inherits the mess: retyping, forgotten cases, duplicates, files nowhere to be found when CAD work starts.

  • One place to watch instead of five portals
  • No more retyping patient and practitioner details
  • A complete, searchable history of every order
  • STL and PLY files instantly available for CAD

A mid-sized laboratory receives impressions from four different scanner brands on average. Every additional portal adds minutes of handling per case.

How to start without changing anything for your practitioners

The right approach requires zero effort on the practice side: the laboratory connects its 3Shape, Medit, iTero or DS Core accounts once, and new orders are polled automatically every 5 to 10 minutes. Practitioners keep sending impressions exactly as before.

To go further, see how Digilab centralises your impressions without changing the way you work.